Anonymous
map-marker Philadelphia, Pennsylvania

Customer service sayd I have no orders but after pay is taking money for your product and I can't get thru to no one so I'm contacting better business bureau I believe the company is a fake and fraud

They can go *** them self you can't reach Noone the number is disconnected when u email them they relpy well be intouch soon yea ok fake and phony
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User's recommendation: Don't order fromthem online they are a hoax

Resolved
Theyla L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Charged twice, no confirmation email, no order number but money was taken

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Obvi - Charged twice, no confirmation email, no order number but money was taken
Obvi - Charged twice, no confirmation email, no order number but money was taken - Image 2
Updated by user Mar 15, 2024

Company fixed the issue and I have been provided with apology.

Original review Feb 29, 2024
I placed an order with my pay pal account and I was charged twice for obvi elite for $79.98. I received no order confirmation email and the order did not exist but the money was taken from my bank. I want a refund
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Loss:
$80

Preferred solution: Full refund

User's recommendation: Don’t order from here

Theyla L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order and refund

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Obvi - Order and refund
Obvi - Order and refund - Image 2
Charged twice, no confirmation order and no product and no customer service number. I was charged 39.99$ then differently it changed to too 79.98$? What gives?! And still no confirmation email for any of this
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Loss:
$80
Cons:
  • All

Preferred solution: Full refund

User's recommendation: Do not order from here

Brittany S Dms

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Verified Reviewer

Haven’t received order yet.

Obvi - Haven’t received order yet.
Havent received my order yet and already paid for it. Was wondering if I was gonna receive my package or not. If so Im gonna ask for a return
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Loss:
$84

Preferred solution: Full refund

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Jonesboro, Arkansas

Havent received shipment

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Obvi - Havent received shipment
never got my order asked multiple times about it plus no refund. no one can give me a straight answer on where my order is
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Anonymous
map-marker Brandon, Mississippi

I would like a refund

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My name is Yolanda Mack I will never order from this Company again I have emailed this company for about 6 times wanting to just simply get a refund back on the product which was Obvi Ellite . I can never get a correct answer , as far as the form to fill out to try to begin the process of getting a refund back I emailed this company to let someone know as far as the form I cannot submit request because I have to have the confirmation number to complete the form and I donot have that information on me because I deleted info after I received the order I am going back and forth with this company as far as getting a response to this matter at hand .

I have never had a problem such as this to get a refund . Once again I donot have an confirmation number to complete the requested form I cannot submit the info because it wont let me submit without the confirmation number.

I just want to return the product with the info I need to proceed so I can get my refund thats it thats all. Once again my email address is ymack1966@***.com My phone number is 901-502-**** My address is 1597 Sparkway East .

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Elizaveta Zrw
map-marker Saint Cloud, Florida

No products & company does not reply to emails

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I placed my order on March 8, 2024. It's now March 22nd and nothing yet. Have emailed the company 3 times and no one answers. The phone numbers provided here and not in service!
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User's recommendation: No! Do not bother

Nancy G Uxa
map-marker San Diego, California

Order status

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Issues with getting my order that was placed 10 days ago. Emailed customer service 3xs never got reached back. Paid for the product. Overall customer service is horrible. You cant reach anyone and there goes $100 lost because I cant even get a refund.
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User's recommendation: SCAM

Anonymous
map-marker Brandon, Mississippi

No answer to refund info

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I want my refund I have emailed obvi about 8 times I keep getting the run around. I asked for my confirmation number so I can complete form because I can't fill out form with that info . My name is Yolanda Mack My address is 1597 SparkwayEast Memphis TN 38106 My email address is ymack1966@***.com My phone number is 901502 **** . Thanks for early response onn
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Anonymous
map-marker Schenectady, New York

No seal on my product

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Obvi - No seal on my product
Obvi - No seal on my product - Image 2
I received my OBVI today. When I opened the package I notice chocolate powder dusted on the container. I opened it and it had no seal. My strawberry had a seal. My chocolate did not. Im nervous now to use it. Please advise. This is definitely a one off. I normally never have a problem.Im not a pissed customer by the way. I love the company
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Resolved
Candy G Xfd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Customer points

Ive been a customer for years and never had an issue until now. Im trying to get the issue resolved and not having any luck. There is no phone number to contact them. I send emails and chat messages on website and get the response of Ill hear from them shortly and I dont. I really love the products that I purchase but would like issue resolved. I really want to continue using the products.
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Preferred solution: Points put back on my account. Since I didn’t purchase anything.

Jaclyn M Kym

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mansfield, Ohio

Never received order, no one returns emails. Fraud

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Never received order. No one returns emails. No number to call. Waste of money. Complete joke or a company
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User's recommendation: Don’t buy from them. You won’t receive your order.

2 comments
Guest

Report to the BBB. They’re awful!

Guest

I’m having this same issue!!!

View more comments (1)
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Sebring, Florida

Havent received shipment

Obvi - Havent received shipment
Ordered and paid thru afterpay on November 30th. Have contacted via email because there is no way to contact a real person. Online it says I have not placed a order but have the confirmation from afterpay saying order was placed. Have sent the confirmation from after pay but have gotten no response or shipment
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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Los Angeles, California

Shipment never came and tracking number never received

Obvi - Shipment never came and tracking number never received
I ordered on December 1, 2023 and I never received anything at all or my gifts .. its been almost 2 wks ?
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User's recommendation: To answer their customers back on time

Cindy G Teo
map-marker Paso De Ovejas, Veracruz De Ignacio De La Llave

Haven’t cancelled

Sent many cancellations requests and did not get a response. Over 3 months and I now want a refund for putchases
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Loss:
$150

Preferred solution: Full refund

Candace P Lwb
map-marker Newnan, Georgia

Obvi is not paying out on their rebate

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Submitted rebate obvi is not paying out on your rebate. It said 48-72 hours. Many of us have received texts stating that you dont plan to pay those purchased under your rebate.
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Loss:
$28

Preferred solution: Full refund

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